Welcome to Ferizone.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
Information We Collect
When you use our website or place an order, we may collect your name, mobile number, email address, billing and shipping address, order details, and relevant payment information.
How We Use Your Information
We use your information to process and deliver orders, manage customer accounts, provide order updates, handle returns and refunds, respond to customer enquiries, improve our services, and prevent fraudulent activities.
Payment and Delivery
We may offer Cash on Delivery (COD) and other payment methods, depending on availability. Online payments may be processed securely through third-party payment providers.We may share necessary customer and order details with Shiprocket and its courier partners to arrange delivery, shipment tracking, and returns.
Sharing of Information
We do not sell your personal information to third parties. We share relevant information only when necessary to fulfil orders, process payments, provide services, or comply with applicable laws.
Cookies
Our website may use cookies and similar technologies to maintain login sessions, remember shopping cart items, improve website functionality, and enhance your shopping experience.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no online system can guarantee absolute security.
Data Retention and Your Rights
We retain personal information only for as long as reasonably necessary for business operations, order fulfilment, customer support, and legal obligations. Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.
Third-Party Services
Our website may use third-party services, including payment gateways, shipping providers, and website technology providers. These services may process information in accordance with their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.